Privacy Policy
Last updated: November 26, 2025
1. Introduction & Scope
Welcome to Kwikkit, a food delivery app by Aushadhiya Foods Private Limited (Referred alternatively as "App," "we," "us," or "our" here). We operate a digital platform that facilitates the ordering and delivery of food from various restaurants and food service providers ("Restaurants") to end-users ("Users" or "you"). Our Services include the mobile application, our website located at kwikkit.in, and any related services, features, content, and applications offered by us.
At Kwikkit, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy ("Policy") outlines our practices regarding the collection, use, processing, storage, disclosure, transfer, and protection of your Personal Information and Sensitive Personal Data or Information (as defined under Indian law) when you access, register for, or use our Services.
This Policy is designed to be fully compliant with applicable Indian laws, including but not limited to the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("IT Rules"). We are also mindful of the principles of the proposed Digital Personal Data Protection Bill (DPDPB) and strive to align our practices with its potential future requirements.
By accessing or using our Services, you signify your express consent to the collection, use, processing, storage, disclosure, and transfer of your information as described in this Privacy Policy. If you do not agree with the terms outlined herein, please do not use or access our Services. Your continued use of the Services after any modifications to this Policy will constitute your acceptance of those changes. By using Kwikkit, you agree to the collection and use of information in accordance with this policy. We operate primarily in Chandigarh, India and are committed to keeping your data secure.
2. Definitions
To ensure clarity, the following terms used in this Policy shall have the meanings ascribed to them below:
"Personal Information"(as defined under the IT Act, 2000) refers to any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
"Sensitive Personal Data or Information (SPDI)" (as defined under the IT Rules, 2011) refers to Personal Information which consists of information relating to:
"User," "you," "your" refers to any individual accessing or using our Services.
"Restaurant" refers to the food service establishments listed on our App from which you can order food.
"Delivery Partner" refers to independent contractors or third-party logistics providers who facilitate the delivery of food orders.
"Services" refers to the food delivery application, website, and all related features, content, and applications offered by Kwikkit.
3.Types of Information We Collect
We collect various types of information from and about you to provide, improve, and personalize our Services. This information can be broadly categorized as follows:
3.1. Information You Voluntarily Provide to Us:
Account Registration Information:
Order Information:
Payment Information:
For online payments: We do not store full credit card numbers, debit card numbers, CVVs, or bank account details on our servers. This Sensitive Personal Data is securely collected and processed directly by our PCI-DSS compliant third-party payment gateway partners (e.g., Cashfree, Razorpay). We only receive a tokenized version or payment confirmation.
3.2. Information We Collect Automatically:
If you enable location services, we collect precise real-time location data (GPS, Wi-Fi, cellular triangulation) to identify your current location for order delivery and display nearby restaurants.
Hardware model, operating system version, unique device identifiers (IMEI, MAC address, Advertising ID), device settings, and mobile network information.
Details of how you use our Services, including search queries, pages viewed, features accessed, time spent on the App, and server log files.
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences.
3.3. Information We Collect from Third Parties:
4. How We Use Your Information
We collect and process your information for legitimate business purposes:
4.1. Core Service Provision:
4.2. Service Improvement and Development:
4.3. Communication and Marketing:
4.4. Safety, Security, and Legal Compliance:
5. Disclosure and Sharing of Your Information
We may share your Personal Information with third parties in specific circumstances:
5.1. With Service Providers and Business Partners:
5.2. For Legal and Regulatory Reasons:
When required by law, court orders, or to protect rights, property, or safety of Kwikkit and users.
5.3. Business Transfers:
In case of merger, acquisition, or sale of assets, your information may be transferred to successor entity.
5.4. Aggregated and Anonymized Data:
We may share anonymized data that cannot identify you for research and analytics purposes.
6. Your Rights and Choices
Under Indian law, you have the following rights:
6.1. Right to Access and Review:Request a copy of your Personal Information in electronic format.
6.2. Right to Correction/Rectification:
Update inaccurate or incomplete information through App settings or contact Grievance Officer.
6.3. Right to Withdrawal of Consent:
Opt-out of marketing communications, disable location services, or manage cookies.
6.4. Right to Deletion:
Request deletion of your Personal Information, subject to legal obligations.
6.5. Account Deactivation/Deletion:
Deactivate or delete your account through App settings or customer support.
To exercise these rights, contact us at contact@kwikkit.in. We will respond within 30 days as mandated by Indian law.
7. Data Security Measures
We implement robust security measures as mandated by IT Rules, 2011:
Despite our best efforts, no system is 100% secure. In case of a data breach, we will comply with all notification requirements under Indian law.
8. Data Retention Policy
We retain your information only as long as necessary:
9. Children's Privacy
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have inadvertently collected such information, please contact our Grievance Officer immediately, and we will take steps to delete it.
>10. Third-Party Websites and Services
Our Services may contain links to third-party websites. This Privacy Policy applies only to information collected by our Services. We are not responsible for third-party privacy practices. Please review their privacy policies before providing information.
11. International Data Transfers
Our primary data processing facilities are in India. However, some third-party service providers may have servers outside India. We ensure appropriate safeguards and comply with all legal requirements for cross-border data transfers. By using our Services, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Policy periodically. When we make significant changes, we will notify you via email or prominent notice within the App. Your continued use after changes constitutes acceptance of the updated terms. We encourage you to review this Policy regularly.
13. Grievance Redressal and Contact Information
In accordance with the Information Technology Act, 2000, we have appointed a Grievance Officer:
Kwikkit, a food delivery app by Aushadhiya Foods Private Limited
CIN number - U15490HR2022PTC108779
9th floor, Badshahpur Sohna Road Highway,
Sohna - Gurgaon Rd, Gurugram, Haryana 122018
We will strive to address your concerns and resolve any grievances in a timely and effective manner, typically within one month from the date of receipt of the complaint.